Smart Hair Boutique Policies

Contact us at support@smarthairboutique.com

Terms and Conditions

By accessing or purchasing from Smart Hair Boutique, you agree to the following:

• Products displayed are subject to availability and prices may change without notice.
• Payments are processed securely via accepted methods such as credit cards, bank transfers, or other specified channels.
• Smart Hair Boutique is not responsible for delays caused by external factors such as courier services or supply issues.

Exchange Policy

We aim to ensure customer satisfaction. If you need to exchange a product, please note:

• Products can be exchanged within 7 days of receipt with proof of purchase.
• The product must be in its original condition, unworn, and in original packaging.
• Hair products that have been used, altered, or damaged are not eligible for exchange.
• Customers are responsible for return shipping costs unless the exchange is due to a defect or error on our part.

Layby Policy

Smart Hair Boutique offers a convenient layby option for our customers:

• A minimum deposit of 20% is required to initiate a layby.
• Layby payments must be completed within Agreed term .
• Failure to complete payments within the agreed period will result in the cancellation of the layby and forfeiture of the deposit.
• Layby items can only be collected after the final payment is made.